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SHIPPING POLICY

Last updated: July 28, 2026

Thank you for shopping with XUYEN HOANG THI. Below are the details of our shipping policy.

1. PROCESSING TIME
All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays. If we are experiencing a high volume of orders, processing may be delayed by a few days.

2. SHIPPING RATES & DELIVERY TIMES
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times vary by destination:
- Australia: 3–7 business days
- International: 7–21 business days

3. SHIPMENT CONFIRMATION & ORDER TRACKING
You will receive a shipment confirmation email with a tracking number once your order has shipped. Tracking information may take 24–48 hours to update.

4. CUSTOMS, DUTIES & TAXES
XUYEN HOANG THI is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

5. LOST OR DAMAGED PACKAGES
If your order arrives