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PRIVACY POLICY

Last updated: July 28, 2026

This Privacy Policy describes how XUYEN HOANG THI ("we", "us", or "our") collects, uses, and shares information about you when you visit or make a purchase from our store.

1. INFORMATION WE COLLECT
We collect information you provide directly to us, such as:
- Name, email address, shipping address, and phone number
- Payment information (processed securely through our payment provider)
- Order history and preferences

2. HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your comments and questions
- Send marketing communications (if you have opted in)
- Improve our website and services

3. SHARING YOUR INFORMATION
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.

4. COOKIES
Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some functionality of our site.

5. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. YOUR RIGHTS
Depending on your location, you may have the right to access, correct, or delete your personal data. To exercise these rights, please contact us.

7. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

8. CONTACT
For privacy-related inquiries, please contact us at:
Email: support@fenicia.store
Address: 10 Gimbal Way, Alkimos, Western Australia 6038, Australia